Welcome to BTW Visa services India Pvt Ltd. This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy , disclaimer policy and Terms of Use for access or usage of BTW Visa Services marketplace platform (hereinafter referred to as "BTW Visa").
Your use of the BTW VISA and services and tools are governed by the following terms and conditions ("Terms of Use”) as applicable to the BTW VISA including the applicable policies which are incorporated herein by way of reference. By mere use of the BTW VISA, you shall be contracting with BTW VISA SERVICES INDIA PRIVATE LIMITED and these terms and conditions including the policies constitute Your binding obligations, with BTW VISA.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the BTW VISA by providing Registration Data while registering on the BTW VISA as Registered User. The term “BTW VISA”, “BTW Visa","We","Us","Our" shall mean BTW VISA SERVICES INDIA PRIVATE LIMITED and its affiliates.
Ownership of rightsAll rights, including copyright and the trademark “BTW Visa”, in this website are owned by or licensed to BTW VISA SERVICES INDIA PRIVATE LIMITED. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of BTW VISA SERVICES INDIA PRIVATE LIMITED. You may not modify, distribute or re-post something on this website for any purpose.
Accuracy of content and invitation to offerBTW VISA SERVICES INDIA PRIVATE LIMITED has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all merchandise have been fairly described. All prices are displayed inclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our merchandise that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, BTW VISA SERVICES disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. BTW VISA SERVICES shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
All merchandise /services and information displayed on BTW Visa (“Website”) constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein BTW Visa reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the merchandise ordered. Dispatch of all the merchandise ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by BTW Visa and the balance would continue to be an offer to BTW Visa and BTW Visa reserves the right to accept or reject such balance order. No act or omission of BTW Visa prior to the actual dispatch of the merchandise ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Eligibility to UseUse of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 as amended from time to time including its reenactment thereof & un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years, you are prohibited to use/purchase/contract from/with this website. Such persons are also prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. BTW Visa reserves the right to terminate your membership and refuse to provide you with access to the website if BTW Visa discovers that you are under the age of 18 years. The website is not available to persons whose membership has been suspended or terminated by BTW Visa for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this web from India. BTW Visa makes no representation that any merchandise or services referred to in the materials on this web are appropriate for use, or available outside India. Those who choose to access this website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. BTW Visa will deliver the merchandise only within in India and will not be liable for any claims relating to any merchandise ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if BTW Visa receives a order from such states or to be delivered to such states (to see a list please refer our shipping policy) under such circumstances BTW Visa retains the right to accept or reject the order.
Those who choose to access this website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. BTW Visa will deliver the merchandise only within states having open import policy and will not be liable for any claims relating to any merchandise ordered from restricted states.
Except where additional terms and conditions are provided which are merchandise specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of BTW Visa you agree to be bound by the Terms and Conditions.
Account and Registration ObligationsYour Information is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our store/s and office/s. We will protect your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. BTW Visa shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should reset it or notify us by contacting us immediately through the address provided in the beginning of this agreement. If BTW Visa has reason to believe that there is likely to be a breach of security or misuse of the BTW Visa Website, we may require you to change your password or we may suspend your account without any liability to BTW Visa.
BTW Visa does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to BTW Visa will be deemed non-confidential. By submitting any such information, you are granting BTW Visa an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we may not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
You also agree and confirm:
You shall not use the Website for any of the following purposes:
BTW Visa reserves the right, at our sole discretion, to limit the quantity of merchandise purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. BTW Visa also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
Pricing InformationWhile BTW Visa strives to provide accurate merchandise and pricing information, pricing or typographical errors may occur. BTW Visa cannot confirm the price of a merchandise until after you order. In the event that a merchandise is listed at an incorrect price or with incorrect information due to an error in pricing or merchandise information, BTW Visa shall have the right, at our sole discretion, to refuse or cancel any orders placed for that merchandise, unless the merchandise has already been dispatched. In the event that any merchandise is mis-priced, BTW Visa may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the merchandise ordered by you has been dispatched, your offer will not be deemed accepted and BTW Visa will have the right to modify the price of the merchandise and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that BTW Visa accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to BTW Visa dispatches the merchandise that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account.
We strive to provide you with best value. However, sometimes a price online may not match the price in a store in your particular geographic region and store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
Cancellation and Refund policyThe order can be cancelled by a customer or BTW Visa, view cancellation & refund policy in detail.
Financial DetailsYou agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on BTW Visa will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by BTW Visa. BTW Visa will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy.
Fraudulent /Declined TransactionsBTW Visa and its associated acquiring bank or financial institutions reserve the right to recover the cost of merchandise, collection charges and lawyers fees from persons using the Website fraudulently. BTW Visa and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Electronic CommunicationsWhen you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
ColorsWe have made every effort to display the colors of our merchandise that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Reviews, Feedback, SubmissionsAll reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to BTW Visa on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain BTW Visa property. Such disclosure, submission or offer of any Comments shall constitute an assignment to BTW Visa of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, BTW Visa owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. BTW Visa will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. BTW Visa is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.
BTW Visa does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant BTW Visa the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify BTW Visa and its affiliates for all claims resulting from any Comments you submit. BTW Visa and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Copyright & TrademarkBTW Visa and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, merchandise, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of BTW Visa or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to BTW Visa. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of BTW Visa. You may not modify, distribute or re-post anything on this website for any purpose.
The BTW Visa names and logos and all related merchandise and service names, design marks and slogans are the trademarks or service marks of BTW VISA SERVICES INDIA PRIVATE LIMITED. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.
References on this Website to any names, marks, merchandise or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply BTW Visa endorsement, sponsorship or recommendation of the third party, information, merchandise or service.
BTW Visa is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of BTW Visa or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by BTW Visa, its affiliates or by third parties who have licensed their materials to BTW Visa and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of BTW Visa and is also protected by Indian and international copyright laws.
Objectionable MaterialYou understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, BTW Visa and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
IndemnityYou agree to defend, indemnify and hold harmless BTW Visa, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to BTW Visa or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
TerminationThis User Agreement is effective unless and until terminated by either you or BTW Visa. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post, that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website.BTW Visa may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to BTW Visa. Upon any termination of the User Agreement by either you or BTW Visa, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. BTW Visa’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the merchandise already ordered from the Website or affect any liability that may have arisen under the User Agreement.
Limitation of Liability and DisclaimersThe Website is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Website.The Website provides content from other Internet websites or resources and while BTW Visa tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. BTW Visa will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.
This disclaimer does not apply to any merchandise warranty offered by the manufacturer of the merchandise as specified in the merchandise specifications. This disclaimer constitutes an essential part of this User Agreement.To the fullest extent permitted under applicable law, BTW Visaor its group/ affiliates companies or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liability of BTW Visato you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the merchandise ordered by you.
BTW Visa, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, BTW Visa assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
Website SecurityYou are prohibited from violating or attempting to violate the security of the Website, including, without limitation,
Violations of system or network security may result in civil or criminal liability. BTW Visa will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from BTW Visa on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).
Entire AgreementIf any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and BTW Visa with respect to the BTW Visa websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and BTW Visa with respect to the BTW Visa websites/services. BTW Visa failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Governing Law and JurisdictionThis User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by BTW VISA SERVICES INDIA PRIVATE LIMITED and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.
Modification of Terms and conditions of ServiceBTW Visa may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on BTW Visa. You can access the latest version of the User Agreement at any given time on BTW Visa. You should regularly review the User Agreement on BTW Visa. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.